We hold ourselves to the highest standard of customer service, and we want you to love your new kicks! If for any reason you are unhappy with your order, you may return it to us for a full refund or exchange.
Please ship all returns to the address listed below within 30 days of purchasing your order. Your merchandise must be returned in its original condition, unworn and unwashed. Prior to shipping, we request that you contact our customer service reps to inform them that you will be returning an item(s). Unfortunately, Nice Kicks cannot cover or refund the price of return shipping. We can only refund the cost of merchandise (fees my apply). If Nice Kicks is at fault however, please contact us to discuss pre-paid shipping.
If you're returning an item because of an error made by Nice Kicks, please contact us at firstname.lastname@example.org to discuss shipping arrangements. If we are decidedly responsible for the issues warranting a return or exchange, we can refund or reimburse shipping cost up to $9.95. The remaining amount will be refunded when we receive and process your item(s).
You will have 30 days from the day you purchase your order to ship to the address below. Returns will be accepted for items within 30 days of purchase with the exception of final sale items.
PLEASE NOTE: If you wish to cancel your order, we will do our best to do so; however, once the order is acknowledged by our warehouse, it’s more difficult to stop the process.
All cancellations and returns are subject to a $15.00 Cancellation or Return Fee.
Download this Return Form click here, fill it out and send over to us:
Shop Nice Kicks
755 Jarvis Drive
Morgan Hill, CA 95037