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Customer Care (844)-257-5287

  • Shipping & Delivery
  • Privacy & Security
  • Returns & Replacements
  • Ordering
  • Payment, Pricing & Promotions
  • Viewing Orders
  • Updating Account Information
Domestic Shipping & Delivery

Please allow up to 5 business days for order processing and verification, and an additional 3-6 business days for delivery.

Continental USA $9.95 (3-6 Business days)

Hawaii, Alaska & Puerto Rico   $27.50 (7-10 Business days)

Free domestic shipping for orders over $150 *exclusions apply

Lost or Damaged Shipments

Shop Nice Kicks is not responsible for lost or damaged items in transit. A shipping confirmation email is sent once your order is shipped. This email includes the order details with the tracking information to track your order. If the shipment tracking status shows 'Delivered' and the shipment is still 'lost' for reasons such as if the buyer is not available to receive the package OR if the shipment is left at doorstep, Shop Nice Kicks is not responsible for the shipment becoming lost or stolen in these conditions. It is the buyer's responsibility to make proper arrangements for receiving the expected package.
In the event of lost shipments, our customer service will help you file a claim with the shipping carrier. If your package is lost, please contact our Customer Service to help you file a claim. Once the claim is filed and all investigations have taken place regarding the lost package, the shipping carrier will reimburse up to a maximum amount of $100. Shop Nice Kicks is not responsible for reimbursing any additional amount than what is covered by the shipping carrier.

Privacy & Security

Nice Kicks uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

Returns & Exchanges

We want to ensure that you are happy with the products that you have purchased from Nice Kicks. Should the items you received not meet your expectations, please visit our Returns and Exchanges page for more information.

Ordering

While shopping online at Shopnicekicks.com, should you have any questions regarding how to place an order, please contact our trained customer care professionals at (844)-257-5287 or email us at Customerservice@shopnicekicks.com and someone will happily walk you through our checkout process. They are available Monday thru Friday from 9:00 am to 5:00 pm PST.

Payment, Pricing & Promotions

Nice Kicks charges “Box Price” for its sneakers. *Exclusions Apply

Viewing Orders, Updating Account Info

You can check the status of your order by signing into your account under the “Sign In” tab on the top right hand side of the page. Enter in your log in information and once logged in, you will find your “Order History.”